Most large companies have internal IT Departments that provide full support. They are on call 24/7 no matter what the problem. They are there to fix computers, servers, and networks, but are also there to train and educate the end user.
Training your employees on productivity packages such as Outlook, Excel, and Word will increase employee productivity and the bottom line.
Unfortunately, Small Businesses can hardly afford such a luxury. IT Systems Solutions Pro can help provide friendly technicians, at Small Business prices.